Everything you need to know about eSIM technology, activation, and our mobile data plans.
An eSIM (embedded SIM) is a digital SIM card that's built into your device. Instead of inserting a physical SIM card, you can download and activate a mobile plan digitally. It works by storing multiple carrier profiles on a single chip, allowing you to switch between plans without changing physical cards.
Most modern smartphones support eSIM including iPhone XS/XR and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer models. Many tablets, smartwatches, and laptops also support eSIM. Check your device settings for 'Mobile Data' or 'Cellular' options to see if eSIM is available.
Activation is simple: 1) Purchase your eSIM plan, 2) Scan the QR code we provide or enter activation details manually, 3) Follow the setup prompts on your device, 4) Your eSIM will be activated within minutes. Make sure you have a stable internet connection during setup.
Yes! eSIM is perfect for international travel. You can purchase local or regional data plans for your destination country, avoiding expensive roaming charges. Many of our plans offer coverage across multiple countries, and you can activate them before or during your trip.
Most devices can store 5-10 eSIM profiles, but only 1-2 can be active simultaneously (depending on your device). This means you can have multiple plans ready and switch between them as needed without re-downloading.
You can use both! Most modern phones support dual SIM functionality, allowing you to use your physical SIM and eSIM simultaneously. This is great for separating business and personal lines or using a local data plan while keeping your home number active.
Our plans vary - some include data only (perfect for travel), while others include voice, SMS, and data. Check the specific plan details when purchasing. Data-only plans are popular for travelers who use messaging apps, while full-service plans are ideal for primary phone usage.
eSIM transfers depend on your carrier's policy. Some allow one-time transfers, while others require purchasing a new eSIM. Unlike physical SIMs, you typically can't simply move an eSIM between devices. Contact support if you're upgrading devices and need assistance with your eSIM plan.