Your device must support eSIM technology
All payments are processed securely and are non-refundable
Coverage depends on partner network availability
Reasonable use policies apply to all data plans
By accessing or using eSIM Connect's services, website, or mobile applications, you agree to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, you may not use our services.
These Terms constitute a legally binding agreement between you and eSIM Connect. We may update these Terms from time to time, and continued use of our services after changes are posted constitutes acceptance of the modified Terms.
eSIM Connect provides digital SIM card services that allow you to connect to mobile networks without physical SIM cards. Our services include:
Our services are subject to network availability, device compatibility, and regulatory restrictions in certain countries. We cannot guarantee continuous service availability or specific data speeds.
To use our eSIM services, your device must meet specific technical requirements and support eSIM technology.
You are responsible for verifying device compatibility before purchase. We provide compatibility checking tools, but cannot guarantee service functionality on all devices. No refunds are provided for compatibility issues.
To use our eSIM services, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account.
All eSIM purchases are processed securely through our certified payment providers. By making a purchase, you agree to our payment terms and billing practices.
No Refunds: All eSIM purchases are final and non-refundable once the eSIM profile has been generated, regardless of whether it has been activated. This is due to the digital nature of our products.
Some plans may include recurring charges. For these services:
Please contact our customer support before initiating chargebacks with your bank. Fraudulent chargebacks may result in account suspension and may be reported to relevant authorities.
Our services must be used responsibly and in accordance with our Acceptable Use Policy. Violation of these terms may result in service suspension or termination.
To ensure quality service for all users:
While we strive to provide reliable service, there are inherent limitations and factors beyond our control that may affect service quality and availability.
Service may be interrupted or unavailable due to:
Please read this section carefully as it limits our liability and affects your legal rights.
Our services are provided 'AS IS' and 'AS AVAILABLE' without warranties of any kind, either express or implied, including but not limited to:
To the maximum extent permitted by law, eSIM Connect shall not be liable for:
You agree to indemnify and hold harmless eSIM Connect from any claims, damages, or expenses arising from your use of our services, violation of these terms, or violation of any rights of a third party.
Either party may terminate the service relationship under certain conditions. We reserve the right to suspend or terminate accounts that violate our terms.
We may suspend or terminate your account immediately for:
These Terms are governed by the laws of the jurisdiction where eSIM Connect operates, and any disputes will be resolved through the specified procedures.
You agree to resolve disputes individually and waive the right to participate in class actions, collective actions, or representative proceedings, except where prohibited by law.
Email: legal@esimconnect.com
Phone: +1 (555) 123-4567
Response Time: 5-7 business days
eSIM Connect Legal Team
123 Technology Boulevard
San Francisco, CA 94105
United States
We may update these Terms of Service periodically. When we make changes:
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and eSIM Connect.